Privacy Policy

Last Updated: April 21, 2025

HGSpace (www.hgspace.us), operated by Hayes Group LLC, a company incorporated in North Carolina, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, in compliance with U.S. federal regulations, North Carolina state laws, and applicable privacy laws, including the Children's Online Privacy Protection Act (COPPA). Please read this policy carefully. If you do not agree with it, please do not use our website.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Information you voluntarily provide, such as your name, email address, or other contact details when you submit feedback, comments, or contact us.
• Non-Personal Information: Automatically collected data, such as your IP address, browser type, device information, and website usage data (e.g., pages visited, time spent) through cookies or similar technologies.
• User-Generated Content: Content you submit, such as comments or reviews, which may include personal information if you choose to provide it.

We do not knowingly collect personal information from users under 16 without verifiable parental consent, as required by COPPA.

2. How We Use Your Information

We use your information to:

• Operate and improve our website and services.
• Respond to your inquiries or feedback.
• Analyze website usage to enhance user experience.
• Comply with legal obligations or protect our rights.

We do not sell or share your personal information for monetary purposes, but we may share anonymized data for analytics or service improvement, as permitted by law.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to collect non-personal information and improve your experience.

• Essential Cookies: Necessary for website functionality.
• Analytics Cookies: Help us understand how users interact with our website.

You can manage cookie preferences through your browser settings, but disabling cookies may affect website functionality.

4. Sharing Your Information

We may share your information:

• With service providers who assist in operating our website (e.g., hosting or analytics providers), under strict confidentiality agreements.
• To comply with legal obligations, such as responding to subpoenas or government requests.
• To protect our rights, safety, or property, or that of our users.

We do not share personal information with third parties for their marketing purposes without your consent.

5. Your Privacy Rights

Under North Carolina and U.S. laws, you may have rights to:

• Access the personal information we hold about you.
• Request deletion of your personal information.
• Opt out of certain data sharing practices (though we do not sell data).

To exercise these rights, contact us at the details below. We will respond within the timeframes required by law (e.g., 45 days under applicable regulations).

6. Children's Privacy

Our website is not directed to children under 16. We do not knowingly collect personal information from users under 16 without verifiable parental consent, per COPPA. If we learn we have collected such information without consent, we will delete it promptly. Parents or guardians may contact us to review or delete their child's information.

7. Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, no online system is completely secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices or content. Please review their privacy policies before providing information.

9. Updates to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted here with a revised "Last Updated" date. We will notify you of material changes via email or a website notice, as required by law. Continued use of the website after updates indicates acceptance.

10. International Users

Our website is hosted in the United States and governed by U.S. and North Carolina laws. If you access the website from outside the U.S., your information may be transferred to and processed in the U.S., where privacy laws may differ.

11. Contact Us

For questions, privacy rights requests, or concerns about this Privacy Policy, contact:

Email: support@hgspace.us